“So what can a website do to make your life easier?” That question is not always readily answered, but when I met with the Probate / Juvenile Court team, their immediate response was, “We need to get our forms online”. With no central repository, they found themselves filling each request as it came in. While [...]
The New York Times had a great article recently about how a seemingly mundane change can make a huge difference in an organization. In Left Hand Turn Elimination, they detailed how the folks at UPS used their delivery software to optimize their trucks’ routes even further by eliminating unnecessary left hand turns. By finding more [...]